Privacy Policy

Effective Date: 16 October 2025

Welcome to Finds.lk. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://finds.lk
or contact us through other channels.

1. Information We Collect

We may collect the following information from you:

Name, contact number, and email address.

Shipping and delivery details.

Payment and order information.

Any messages or inquiries sent via WhatsApp or email.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.

Communicate regarding orders, delivery, and customer support.

Improve our services and shopping experience.

We do not sell or share your personal data with any third party, except for trusted courier or payment partners involved in completing your order.

3. Cookies

Our website may use cookies to improve functionality and user experience. You can disable cookies in your browser settings if preferred.

4. Data Security

We take reasonable measures to protect your personal information. However, please note that no online platform can guarantee 100% data security.

5. Third-Party Services

Orders are delivered through third-party courier services (delivery time: 3–7 working days). These services may have separate privacy policies that govern how they handle your information.

6. Your Rights

You can contact us at any time to request access, correction, or deletion of your personal data stored with us.

7. Policy on Returns & Refunds

Please note that Finds.lk does not accept returns, refunds, or exchanges due to higher courier costs.

8. Business Information

Business Name: Finds.lk
Type: Small startup business (established 24 March 2026)
WhatsApp: +94 724 228 225
Email: info@finds.lk

Website: https://finds.lk

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.

© 2025 Finds.lk — Best Finds Always